If plans for your home project have changed, you might be wondering if you can return the paint to the store you purchased it from. There are several reasons why you might need to return paint, from receiving the wrong shade to buying too much. So, what do you do if you want to return the paint?
Lowes, Home Depot, and several other stores will allow customers to return paint under certain conditions. Every store will have its own policy regarding which paints can be returned. Most stores will only accept returns if the paint hasn’t been opened. Customers will have until a certain date after purchase to return the paint.
Do you have paint that you need to return? Today, we’re going to break down the return policy for some of the most popular retail stores. Keep reading to find out if you can return that paint you no longer need.
Returning Paint To Big Box Stores
Most big box stores will allow paint returns, but only under specific conditions. Make sure you become familiar with the policy of the store you purchased the paint from before you return it.
Can You Return Paint to Home Depot?
Home Depot is the largest home improvement corporation in North America. You can find nearly everything you need for your home renovation projects. If you need paint, you will be able to find a large selection at Home Depot.
This popular retailer does allow paint returns on unopened merchandise. If you purchase a mixed paint it will count as an open paint, even if you haven’t opened it since purchase. The unopened paint includes untinted and unmixed paints, as well as spray paints.
Guidelines for Returning Paint to Home Depot
If you have unopened paint that qualifies for a refund from Home Depot, you may bring it back to the store for a refund or exchange. Customers have a 30-day window in which they are allowed to return a paint product.
When you bring the paint back to Home Depot for a refund, you must have a copy of the receipt with you. You may bring either a paper receipt or an e-receipt. The store will not be able to provide a refund without proof of purchase.
So, what does a customer do if they have opened the paint and want to return it? This will depend on the reason why you want to make the return. If you’re unsatisfied with the paint or the color is incorrect, you may take advantage of the store’s Paint Satisfaction Guarantee Policy.
This policy is put in place to ensure customers get the exact paint they requested. If the color is off due to an error at Home Depot, the customer will be able to receive a color correction within 30 days.
Always keep in mind that there is no guarantee with Home Depot’s paint return policy. If the associate believes the customer may be abusing the policy, they will have the right to refuse a return.
Can You Return Paint to Lowe’s?
Lowe’s is a popular home improvement retailer with stores all across North America. This company is known for providing quality service and advice to customers. If you have a big home improvement project, the team at Lowe’s will make sure you get everything you need.
Customers enjoy shopping with Lowe’s because the return policy is very easy to follow. If you have paint you realized you don’t need, you can return it to the store. However, you can only return paint that hasn’t been opened. Any open paint is no longer eligible for a refund unless the color is incorrect.
Guidelines for Returning Paint to Lowe’s
Customers have up to 30 days to return unopened paint to Lowe’s. However, you will only be able to get a refund if it’s unmixed paint. Mixed paint is only eligible for an exchange if you aren’t satisfied with the color or a mistake was made on Lowe’s behalf.
If you’re interested in the paint exchange, Lowe’s does do price matching. This is a good policy to take advantage of if you’re returning the paint because you weren’t happy with the color. You can choose a different paint at the same price point.
In order to make a paint return at Lowe’s, you will need to bring a copy of the receipt with you. These stores are very flexible, so you will be able to use an e-receipt if you made the purchase online.
Lowe’s does have one very specific rule that all employees must follow when accepting an item for a return. The item must be in “like new” condition. If the paint hasn’t been opened, but the can has been dented, damaged, or vandalized, it won’t be eligible for a refund.
Can You Return Paint to Sherwin Williams?
Sherwin-Williams is an American franchise that specializes in paint products and coating. If you have a specific type of paint you require for your project, Sherwin-Williams will most likely be able to provide what you need. While you can buy paint here, the real question is if you can return it.
Most of the paint products sold at Sherwin-Williams are eligible for a return. However, the paint will only be accepted for a return if it hasn’t been opened and is still in the same condition as when it was purchased.
Guidelines for Returning Paint to Sherwin Williams
If you want to return paint to Sherwin-Williams, you will have up to 30 days after purchase. In order to receive a refund, you will need to bring the receipt of the purchase and your original payment method (unless it was cash). It’s also recommended to bring your ID in case there are any issues.
While most products from Sherwin-Williams are eligible for a return, specific rules need to be followed. Only paint that hasn’t been opened can be returned.
If the paint is open and you’re not happy with it, you can bring it in and speak with the manager. This doesn’t guarantee a refund, but if the manager agrees that something isn’t right with the paint, they may allow you to exchange it.
Certain types of paint aren’t eligible for a refund with Sherwin-Williams. This includes specialty orders, custom paint, and paint that has been marked as non-returnable.
Can You Return Paint to Walmart?
Wal Mart is one of the biggest retail franchises in America. It is a popular department store that sells groceries, clothing, tools, home goods, and so much more. People can get everything they need here for less money than at other department stores.
Almost every paint product is eligible for a refund at Wal Mart. This store has one of the most flexible return policies in America. It’s even possible to return open paint cans for a refund, as long as they aren’t used.
Guidelines for Returning Paint to Walmart
Customers have up to 90 days to return paint to Wal Mart. In order to make a return, you will need to bring in the receipt with the paint. This policy allows customers to bring mixed paints back for a return just as easily as they can with paint from the shelves.
If you have lost your receipt, you still might be able to make a return. The receipt makes the process a lot quicker. However, Wal Mart is a very flexible company when it comes to refunds.
One of the great things about Wal Mart is they allow customers to do returns without receipts. However, each customer has a limit to how many receipt-less returns they can make. This prevents people from taking advantage of their system.
Make sure you bring a photo ID with you if you need to do an exchange without your receipt.
Can You Return Paint to Ace Hardware?
Ace Hardware is a popular American retail store among homeowners. People trust this store for quality products and knowledgeable service. They can find all of the essentials for home improvement projects and more.
Ace Hardware allows a limited number of paint returns. If a paint order is custom-made or placed online, it will not be eligible for a refund. This includes all Magnolia Home Paint products.
Guidelines for Returning Paint to Ace Hardware
Before bringing your paint into Ace Hardware for a return, we recommend contacting the store first. This is because Ace Hardware is very limited in what paints they are allowed to accept for returns.
If the paint you purchased is eligible for a return, you will have up to 30 days after purchase for a refund or exchange. Only unopened paint will be accepted for a return.
Ace Hardware will not accept returns for any custom or mixed paint. They advise all customers that the color of the sample may not be an exact representation of the paint they receive on all custom orders.
Conclusion
Most retail stores will allow returns if the paint hasn’t been opened. However, they require the return to be made within 30 days of purchase. The only exception is Wal Mart, with a more lenient 90-day return policy.
If the paint is a custom order, it likely will not be eligible for a return. However, Lowe’s and Home Depot will allow you to exchange the paint if you aren’t satisfied with the color.
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